I really enjoyed the shopping at home experience. Megan, the sales rep was very helpful and patient. Once I picked the kind of carpet I wanted, she sent me some carpet samples of the colors I was debating, so I could choose the one I liked best based on the specific environment it would be in at different times of day. The installation was a quick and efficient process also
I will never use another flooring company going forward. Joe and his daughter know their products front to back and are polite, respectful and leave no stone unturned. We had them install carpet in our newly finished basement. Not only was it the best price and service we had, the installation was perfect and quick (half a day). To add to that, about 6 months later we had some water damage that was not covered by insurance. I called them up and even though the price of that carpet went up, he gave me the same price/sqft he gave me originally and yet again was installed perfectly and in about 4 hours. This kind of service deserves repeat work and referral. We will never use another flooring company.
I had 4 quotes from the top 4 search that Google search gave me for carpet replacing my new house. Close to 2000 sq ft. All of them came out gave a quote and very nice. However, First Choice Megan was very genuince and willing to work around our busy schedule. Came by our house with various samples a couple of times. At the end, they gave the best price. I understand there are so many variety of choices that could effect the final prices, but Megan worked with us to meet our standard of choice that we want the best in Stainmaster protect carpet, most lifetime stain, but not sacrificed in looks. Their contractors came out worked hard and was able to complete in 2 days. I like the fact that they honest with their schedule. Even the 1st day, they had a delay on their previous job, so they kept me up to date with the fact they will be 1/2 day late, but will finish in 2 days still. I would recommend them. I never did anything with them before, but glad I did.
Very happy with First Choice Flooring. First class customer service. Top notch installation. The process was very detail oriented from the initial measure with Joe and his daughter, to the final finish. Highly recommended.