Our “100% Iron-Clad Guarantee”!
1. “Complete Satisfaction Guarantee”
Here’s how the “Complete Satisfaction Guarantee” works:
If at any time during the first 30 days after installation you decide you don’t like your new SmartStrand Ultra w/DuPont Sorona or SmartStrand Silk w/DuPontSorona carpet for whatever reason, just let us know. We’ll replace the materials free of charge. (With an outrageously good guarantee like this, we can’t include the cost of installation, so you’ll have to cover that.)
We offer this amazing guarantee because you’re going to have your new floor for a long, long time, and we don’t want you to have to live with a choice you’ll regret. We want you to be head-over-heels thrilled with your selection. So, if you are unhappy with your SmartStrand Ultra w/DuPont Sorona or SmartStrand Silk w/DuPont Sorona carpet, We’ll replace it one time free of charge with another style of equal or lesser value. (If the new flooring you select costs more, you simply pay the difference.)
If you walked into any other flooring store and asked them for a guarantee like this, they will probably laugh and tell you “no way!” So how can we offer such a powerful guarantee? We couldn’t unless we were absolutely confident in the quality of our products and service. We are confident, and you will be, too…We guarantee it!
2. “Lifetime Installation Warranty”
Buying flooring is not like buying any other piece of interior décor, such as a sofa or a lamp. Why? Because unlike other products, flooring is installed or “manufactured” in your home. This makes the installation critical.
We offer a lifetime installation warranty on all SmartStrand Ultra w/DuPont Sorona, SmartStrand Silk w/DuPont Sorona, STAINMASTER Premier and all Fabrica carpets.
You NEVER have to worry about something going wrong with the installation.
3. “Professional Installation Guarantee”
First Choice Flooring installers are neat, clean and professional. They are “World Class Service” trained professionals. They are guests in your home, and they conduct themselves as such. They respect you and your home. You’ll receive the highest-quality installation in the business. And after they’re finished, they will leave your home as neat and clean as when they arrived!
Many dealers don’t guarantee their work—but we feel nothing is more important than your complete and total satisfaction. We stand behind every floor 100%. If you ever have any questions or concerns about your floor, please call us right away at 303-288-2211.